Spectrum Return Equipment Simple Return Guide

Spectrum Return Equipment – 4 Ways

You may unsubscribe from Spectrum services and still looking how to return spectrum equipment so you can get a refund and avoid charging by Spectrum. returning spectrum equipment is simple using many ways but first, you need to know which returning spectrum equipment is returnable to Spectrum. While subscribing to Spectrum Services any of the devices used for TV, internet, business phone service remain Spectrum properties so they can be returned to Spectrum if planning to downgrade service or disconnect any of the services.

Although, after disconnecting services or download grade you get some time periods to return devices used for service. but if you failed to return within certain periods then a spectrum unreturned equipment fee may charge which can be added to your final bill. Before returning equipment finds the list of devices you can return after-stop spectrum services to avoid the unreturnable fee.

What Equipment Returnable to Spectrum?

The equipment given below is eligible to return either using UPS, FedEx, Store drop-off. All the equipment installed for Internet, TV, Phone, business phone service are eligible for return and you can find a way to return as per your convenience. Any Remote, Cable you can keep with you that come with equipment and is not required to return.

  • Spectrum receivers, including HD and DVR receivers
  • DOCSIS 2.0 WiFi gateway devices (modem/router combo)
  • DOCSIS 3.0 modems
  • DOCSIS 3.0 gateway devices (modem/router combo)
  • WiFi routers
  • Spectrum Voice modems

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How To Return Spectrum Equipment?

spectrum drop off locations

Spectrum gives you multiple ways to return spectrum equipment after surrender services or downgrade service so you can use a return method that is suitable for you as given below. Just return your equipment to Spectrum to avoid the final spectrum unreturned equipment fee charge on the final bill.

Drop Off at Spectrum Store

The easiest and simple way to return equipment to Spectrum without any damage or loss is to Drop it Off at Spectrum Store if Spectrum store is available near your location.

You can use store locater to find Spectrum store available in your location where you can physically drop all equipment without any shipment charging and get a return receipt for acknowledgment.

UPS Return

UPS (United Parcel Service) Return another way to return spectrum devices without any shipment charges. You can also return equipment to the drop UPS store nearby your location without any shipment charges. UPS Store will pack and ship equipment to the spectrum office without charging you anything.

FedEx Return

FedEx Return is another way to return if there is no Drop off store, and UPS store available at your location then use FedEx to return Spectrum Equipment. Spectrum Equipment is eligible to return via FedEx as given below.

  • Spectrum receivers, including HD and DVR receivers
  • DOCSIS 2.0 WiFi gateway devices (modem/router combo)
  • DOCSIS 3.0 modems
  • DOCSIS 3.0 gateway devices (modem/router combo)
  • WiFi routers
  • Spectrum Voice modems

You can contact Spectrum to request a Shipping box to pack all equipment properly to avoid any damage during shipping and handling.

Equipment Pickup by Spectrum Technician

Equipment pickup is only eligible for customers with disability by spectrum technician at your location. You can contact spectrum to request Equipment Pickup by a technician if you have any type of disability to pick up your equipment from your locations by the technician.

How much Unreturned Equipment Fees?

Although spectrum gives you at least 14 days returning periods to hand over all equipment to spectrum after disconnecting services, if you failed to return products within in given time periods spectrum may charges a feel on your final bill. Charging of unreturned equipment fees depends on the equipment type and consider by spectrum valuation teams.

Final Words

Returning spectrum equipment is possible in multiple ways depending on your convenience. Although due to covid costumer who are self quarantined or infected with covid can get 60 days extended return periods for your equipment after you are cleared by medical professionals. First, you can use store locater tools to find a drop-off location nearby if you can bring equipment to the store. FedEx, UPS, and other ways you can use to return products within given time periods to avoid any charges in your final bills.

 

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